Often, the adjuster will request that you give a recorded statement either in person or over the telephone. A recorded statement is not required and if requested should be refused by you. If you have a potential claim, you should seek legal advice as soon as possible to make sure that your rights are protected. Importantly, never sign anything that is sent to you by an insurance company without having an attorney review it first. If you do so, you may be giving up your right to pursue a claim without even knowing it. If you are contacted by an insurance adjuster from the insurer of the responsible party, we recommend that you ask for their name, telephone number and claim number, and then inform the adjuster that you are going to seek legal advice. At that point, the adjuster should have no further contact with you.
There are times when cooperation with an insurance company is required. For example, if you are involved in a motor vehicle accident, you are required to provide information to your insurance company in order to arrange for the payment of medical expenses and/or property damage. Other than this circumstance, we recommend that you not provide any information to the insurer for the responsible party, but rather seek legal advice immediately to make sure your rights are properly protected.